To ensure Learners successfully achieve the Learning Outcomes above and to satisfy the completion requirements and continuing education credits, all attendees are expected to attend the webinar course in its entirety. Not attending/viewing the workshop in its entirety will cause the learner to miss crucial information needed to be able to correctly use the specific topic area of SOFFI®. We use a platform that tracks the amount of time learners are signed in to the platform. Learners are also required to keep their webcam on so they are visible during the offering. This course is not offered for partial credit. Requirements for this course must be completed within 3 days of the end of the course. The requirements for completion are as follows:

1.  Attend the zoom conference in its entirety and attest that the person registered is the person who is attending the course and requesting the certificate of completion
2.  Pass a multiple choice quiz with a score of 100% (may be taken repeatedly and the quiz is available as a handout to identify the questions) for each of the three days of the course.  These quizzes cover the learner objectives for all 12 modules of the course. These quizzes are offered immediately after the content is completed
3.  Complete the daily course evaluations and final event evaluation
   
4.  Download the SOFFI® Certified Professional certificate
   

If requesting ASHA CEUs, you must inform us at the time of registration.

Erin Sundseth Ross, PhD, CCC-SLP, CLC is a Speech Pathologist with a Doctoral degree in Clinical Sciences – Health Services Research. She completed a two-year post-doctoral training in the Section of Nutrition and is an Assistant Clinical Professor in the School of Medicine, Department of Pediatrics, at the University of Colorado Denver. She is also on faculty at the Rocky Mountain University of Health Professions. Dr. Ross has over 30 years of experience working in the NICU within several HealthONE hospitals, and with older children when she was at the SOS Feeding Solutions clinic in Denver, Colorado. Dr. Ross is the creator of SOFFI®, a feeding program for use in the NICU. She has specialized in the development of feeding skills, and the etiology and treatment of feeding and growth problems in infants and very young children from initial hospitalization through the first 5 years of life.

Speaker Financial Disclosures:

Erin Ross is the owner of Feeding Fundamentals, LLC and owns the intellectual property (inclusive of SOFFI®) and receives a salary. She also receives a salary as a faculty member of the Rocky Mountain University of Health Professions and as a Developmental Specialist for the HealthONE Hospital Systems. Dr. Ross is also a paid consultant for Gerber Baby Foods (Nestec) and Intertek. She is paid as a speaker for Toomey and Associates, Inc. and receives royalties for content.

Speaker Non-financial Disclosure:

Dr. Ross is an Assistant Clinical Professor at the University of Colorado School of Medicine. She is a Member of the Consensus Committee– Developmental Care Standards for Infants in Intensive Care, and has written related book chapters for Elsevier and Thieme Publishers.

Feeding Fundamentals, LLC views complaints as an opportunity to learn and improve future programs and  resources, as well as a chance to put things right for the person or organization that has made the complaint. 

Our policy is to: 

•         Provide a fair complaints procedure which is clear and easy to use for anyone wishing to make a complaint 

•         Publicize the existence of our complaints procedure so that people know how to contact us to make a complaint 

•         Ensure everyone at Feeding Fundamentals, LLC knows what to do if a complaint is received 

•         Ensure all complaints are investigated fairly and in a timely manner 

•         Ensure all complaints are resolved whenever possible and that relationships are repaired 

•         Gather information which helps us to improve our programs and services

A complaint is any expression of dissatisfaction, whether justified or not, about any aspect of Feeding Fundamentals, LLC.

•         Complaints may come from clients, program/event attendees or registrants, members, or donors of Feeding Fundamentals, LLC

•         A complaint can be received verbally, by phone, by e-mail or by mail.  

All complaint information will be handled sensitively, telling only those who need to know and following any relevant data protection requirements. 

Written complaints to Feeding Fundamentals, LLC may be sent to: 

1602 Atwood Street, Longmont, CO 80501

Verbal complaints may be made by phone to (720) 320-5757 or in person to any of the Feeding Fundamentals, LLC staff. Verbal complaints will be recorded and may be shared with other internal staff depending on the nature of the complaint. Complaints that are unable to be resolved immediately will be delegated to the appropriate person for further investigation and appropriate action. It is our policy to ensure all complaints are investigated fairly and in a timely manner. Complaints must be received in writing or verbally within 10 days of the end of the conference. Complaints will be kept on file on a secure server on a company owned computer. They will be kept by date, for a period of 5 years. After the 5-year period, they will be deleted. The complaints are kept so that the staff of Feeding Fundamentals, LLC may monitor for any systemic problems (repeated complaints) and to improve future programs and resources.

Feeding FUNdamentals, LLC complies with ADA provisions. Every effort will be made to accommodate requests. If you require special accommodations or need assistance, please contact Gina Gass at ggass@feedingfundamentals.com. Requests must be made at least two weeks in advance of necessary accommodations.